12 Overlooked Ordering Mistakes at Starbucks That Even Regulars Make

Starbucks, the global coffee giant, continues to dominate the coffeehouse industry with its expansive reach and impressive sales figures. According to Starbucks’ fiscal year 2023 report,1 the company’s global net revenue reached a record $36 billion, a significant increase from the previous year.

Despite this massive customer base, even seasoned Starbucks regulars often make ordering mistakes that can impact their coffee experience.

Here are 12 common pitfalls to avoid and tips to elevate your next Starbucks order. You might be surprised at how these small changes can transform your daily caffeine fix.

1. Overlooking the Secret Menu

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Many customers don’t realize that Starbucks has an extensive “secret menu” with unique drink combinations not listed on the official menu.(ref)

By familiarizing yourself with these hidden gems, you can unlock a world of flavors beyond the standard offerings.

2. Ignoring Customization Options

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Starbucks offers a plethora of customization options, from milk alternatives to flavor shots. Failing to take advantage of these can result in a less-than-perfect drink.

Don’t be afraid to experiment and create a beverage tailored to your taste preferences.

3. Misunderstanding Drink Sizes

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Starbucks’ unique size names – Tall, Grande, and Venti – can confuse even regular customers. A Tall is actually 12 fl oz, Grande is 16 fl oz, and Venti is 20 fl oz for hot drinks and 24 fl oz for cold drinks.

Knowing these distinctions can help you order the right amount of coffee for your needs.

4. Forgetting to Specify Hot or Iced

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Many drinks can be served hot or iced, but baristas may default to one or the other if not specified. Always clarify your temperature preference to avoid disappointment, especially when trying new beverages.

5. Neglecting Rewards Program Benefits

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The Starbucks Rewards program offers numerous perks, including free drinks and exclusive offers. Not signing up or forgetting to use your rewards account means missing out on potential savings and freebies.

6. Ordering at Peak Times

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Visiting during the morning rush or other peak hours can lead to longer wait times and potentially rushed orders. Consider adjusting your coffee run to off-peak hours for a more relaxed experience and potentially fresher coffee.

7. Skipping the App

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The Starbucks mobile app allows you to order ahead, skip the line, and customize your drink with ease.(ref) Not utilizing this tool can result in unnecessary wait times and ordering stress.

8. Overlooking Seasonal Offerings

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Starbucks regularly introduces seasonal drinks and promotions. Failing to stay informed about these limited-time offerings means missing out on unique flavors and potential discounts.

9. Assuming All Drinks Contain Caffeine

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Not all Starbucks beverages contain caffeine. For example, the Strawberry Açaí Refresher is often mistaken for a caffeinated drink. Always check the caffeine content if it’s a concern for you.

10. Forgetting to Specify Syrup Pumps

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Starbucks drinks come with a standard number of syrup pumps, which can be too sweet for some. You can ask for fewer pumps or sugar-free options to customize the sweetness level to your liking.

11. Neglecting to Ask for Light Ice

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Iced drinks are often filled with more ice than necessary, diluting the flavor. Requesting light ice can result in a stronger, more flavorful beverage without compromising temperature.

12. Overlooking Alternative Milk Options

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Starbucks offers various milk alternatives, including soy, almond, and oat milk. Not exploring these options means missing out on potential flavor enhancements or dietary accommodations that could improve your drink experience.

Source:
1. Starbucks

Martha A. Lavallie
Martha A. Lavallie
Author & Editor | + posts

Martha is a journalist with close to a decade of experience in uncovering and reporting on the most compelling stories of our time. Passionate about staying ahead of the curve, she specializes in shedding light on trending topics and captivating global narratives. Her insightful articles have garnered acclaim, making her a trusted voice in today's dynamic media landscape.